Shipping and Delivery

Shipping and Delivery

Purchases are shipped from our respective warehouse by reputed logistics service providers. Please allow following number of days for delivery from receipt of your order.

Domestic orders – All domestic orders are processed within 1 business day (except for Public Holidays & Sundays). You can expect delivery of the order within 3-5 business days
For International orders – All International orders are processed within 1 business day (except for Public Holidays & Sundays). You can expect delivery of the order within 7-10 business days. We are shipping to all regions except Turkey, Lebanon, Pakistan, Ukraine, Israel & China. Customs and other taxes at destination country should be paid by customers placing orders.
We offer free domestic shipping for all orders of value ₹ 699 and above. For orders of less than ₹ 699, delivery charges are as below

With in Maharashtra ₹ 50 + Taxes

Outside Maharashtra ₹ 70 + Taxes

ORDER DELIVERIES WILL BE MADE BETWEEN 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. However D’osmiec takes no responsibility for goods signed by an alternative person

Shipping Charges

Domestic Orders: We ship products throughout India and all orders qualify for free domestic shipping on orders above ₹ 699.
For International Orders: We offer international shipping for all orders of value ₹ 2000 and above. For international orders, there is a flat shipping charge of 900/- Kg.

Returns and Refunds

At D’osmiec, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

In case of damage or quality issue with the product, we can only exchange the product if reported within the specified timeline as mentioned below:

If you receive a Tampered or Damaged product, please inform our Customer Care within 24 hours of receipt, with supporting Images and Video, so we can address your concern at the earliest.
For any product quality complaints, please contact our Customer Care within 7 days of your order delivery.
D’osmiec is not responsible for any damage caused after delivery. Damages due to neglect, improper usage or wrong application will not be covered; under our Exchange / Returns Policy.
Exchange of products will be accepted only if the products are returned in a saleable condition and in their original packaging, in an undamaged condition and subject to following terms –
Returns and exchanges requests will be subject to checking and vetting by D’osmiec.
No Refund shall be made once goods are sold.
Please call us on +91 73919 11215 – Monday to Friday (10 AM to 6 PM) or WhatsApp us at +91 73919 11215 or Email – support@dosmiec.com where our Customer Care Specialist will be happy to help you.